Top Up - Prepaid Mobile

You can top up your mobile phone, iPad/Tablet, T-Stick balance via credit or debit card and via a voucher, select the way that suits you.


If you need to top up from another phone or device, first find your T-Stick, Tablet or Mobile phone number and then Top up on your mobile or t-stick.

Smartphone app on your Smartphone
  1. Tap Image on your smartphone
  2. Tap Image
  3. Tap Top Up
  4. Complete the required fields
    If you enter your credit card details incorrect more then 5 times your account will be locked, contact us on 0800 32 32 32 to unlock your account.
  5. Tap Top Up
  6. A confirmation message Top Up Successful will display
Your Spark for mobile

If you connect over mobile data on your device then you won't even need to login, as it will happen automatically.

From your Smartphone

  1. Select Image on your mobile
  2. Select Top Up a Mobile
  3. Complete the required fields
  4. Select Top Up

From any Browser (PC, Mobile, Tablet)

  1. Enter into your Internet Browser
  2. Complete the required fields
  3. Select Top Up a Mobile
  4. Complete the required fields
  5. Select Top Up

If you have not registered to MyMobile

  1. Enter into your Internet Browser
  2. Select Send New Password
Top up online - Credit card only
  1. Visit
  2. Enter mobile number you want to top up
  3. Select Top Up amount
  4. Click Next
  5. You will be directed to a secure IP Payment website to enter in your credit card details
  6. Click Top Up
Call *333 or 0800 323232 from your mobile

Simply follow the voice instructions.
(For credit / debit card payments you will be directed to a secure payment facility to enter your details)

Things to know

Once you have Topped up your phone, the credit will be valid for 12 months from when you first purchase the voucher. If you don't add credit to your phone within 12 months, your prepaid account will become inactive and any unused credit will expire. So all you need to do is simply Top-up your mobile at least once every 12 months to keep your prepaid account and phone number active.

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