Telecom Y300 - Support


Click on any of the tabs to view more helpful information about your Telecom Y300.

Discover the world with your first Smartphone. The Telecom Y300 is a lightweight and easy to use Smartphone, equipped with Google’s newest powerful Android Jelly Bean software. Get access to over 600,000+ apps and instant Internet access at your finger tips.

  • Dual Core 1GHz Processor
  • 4.0” - 16M Colour Capacitive Touch Screen
  • Android 4.1 Jelly Bean
  • Fast boot




How To Guides

We have a range of How To Guides to help you with your mobile device features and settings. For additional information, see the User Manual.

Telecom Y300 - Quick Start Guide (2.88 MB PDF)
Telecom Y300 - Start up User Manual (2.45 MB PDF)

These instructions are based on devices purchased from Spark NZ and may not work for devices purchased elsewhere due to different firmware.


View all the features and technical specifications of your device. Hardware specifications, colour variations and box content information are viewable under the features list.

  • Alarm clock
  • Bluetooth v2.1
  • Calculator
  • Calendar
  • Camera 5 megapixel
  • Camera flash
  • Front-facing camera
  • Data download speed Up to 7.2 Mbps
  • DLNA support
  • Document edit (MS Office)
  • Document viewer
  • Email (Microsoft Exchange)
  • Email (POP3/IMAP)
  • Flight mode
  • FM radio
  • Games
  • GPS
  • A-GPS
  • Headphone socket 3.5mm jack
  • Instant messenger
  • Maps
  • Music player
  • NFC
  • Operating system Android 4.1
  • Physical QWERTY keybd
  • Predictive text
  • SIM card size Standard SIM
  • Smartphone
  • Speakerphone
  • Storage card type microSD; up to 32GB
  • Tethering (via USB cable)
  • Touchscreen
  • Video calling
  • Video player
  • Video recording
  • Voice dialling
  • VPN
  • Web browser
  • Wi-Fi
  • Wi-Fi hotspot

Device Specifications

Battery (estimated)
  • 5 hours talk time
  • 13 days standby
  • 4GB internal memory
    1GB Available
Size & Weight
  • 63.8mm width
  • 124.5mm height
  • 11.2mm depth
  • 130 g
  • 480 px width
  • 800 px height
  • 4"


  • Black
  • White

In the Box

  • Battery
  • AC Charger  
  • Stereo Headset
  • USB Data Cable
  • Quick Start Guide 
  • Spark SIM Card

Additional Support

Want to manage your data or understand your Bill? Here you will find Spark account and data information. Device specific guides such as checking the Mobile Data Limit are in How To Guides.

Manage your Plan

Whether on Prepaid or Postpaid, login to view your plan details. 

Manage your Data

Get the most out of your plan, and use MySpark to keep an eye on your data.


15 May 2014
An update will be available FOTA (Firmware over the air) to fix the "heartbleed" bug. More details are available here.

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