Please configure
Short on time? Send us a message.
Message us in the Spark app, Facebook, WhatsApp, Apple Messages, or KakaoTalk.
Phone numbers
In most cases, it's best to message us using the Spark app or a messaging app. Message us
Alternatively, you can arrange for us to call you. Book a call back
Faults, lost/stolen mobiles
120
0800 22 55 98
We're available 24/7 for this service
Business
126
0800 287 463
We're available:
Monday to Friday: 8am–6pm
Customer Resolutions
PO Box 1473
Christchurch 8140
Billing
0800 000 000
Directory assistance
National 018
Calling assistance
National 010
International 0170
Roaming helpdesk
From within New Zealand: 0800 466 324
From overseas*: +64 3 371 0866
*Note: If calling from overseas, the call will be free from a Spark mobile.
Asian languages
We are proud to offer support for Korean and Chinese languages. To speak to a Customer Advisor, select from the below options.
中 文 服 务
0800 168 168
选项1 – 普通话
选项2 – 广东话
星期一至五 8.30am-6pm
微信 
公众号 Spark New Zealand.
한국어 서비스
카카오톡 
채널, Spark NZ
또는 스캔 QR 코드
월-금 8:30am-6pm
Payphone faults
0800 661 661